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Insurance-Commercial Lines Customer Service Representative

Odiorne Insurance Agency

Location: Brandon, Florida
Type: Full-Time, Non-Remote
Posted on: September 15, 2020
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Job Description
• _Job Opportunity_*
A Well Established Brandon Insurance Agency is looking for a motivated, energetic, and friendly individual with experience as a Commercial Lines Account Manager. As part of our integral operation in Property and Casualty, this position assists the Producers in a variety of responsibilities including but not limited to; preparing applications for clients to submit to insurance carriers and servicing existing business.
• _Position Specific Requirements_*
• _*2-20 or 4-40 Florida Insurance License is required.*_
• High School diploma or Higher
• 3+ years of customer service experience in the Commercial Lines insurance industry.
• PC skills with Word, Excel, Outlook & AMS 360 (preferred).
• Strong time management and organizational skills.
• Servicing P&C book of business for example (Process Direct Bill and Agency Bill Renewals, Certificate Request, Audits and other duties as needed)
• *_Additional Requirements_*
• Excellent communication skills that reflect an ability to present and receive feedback in a positive and effective way.
• Willing to work honestly and diligently with all team members, supervisors and producers.
• Willingness and ability to hold yourself to the highest standards of professionalism.
• Set priorities and manage workflow to ensure efficient and accurate processing of transactions.
• Maintain a cordial & effective relationship with clients, co-workers, carriers, vendors, & others.
• Keep informed regarding industry information, new product information, legislation, coverage, and technology to continuously improve knowledge and performance.
\*
• *_How to Apply_*
• Job Type: Full-time
• Required education:
• Please apply now through Indeed and include your resume. Thank you for your interest in employment with an Established Brandon Insurance Agency
\*
• *_Benefits Include_*
• Salary based on Experience
• Yearly Bonus based on Growth of Business
• 401(k) Savings Plan
• Bereavement Leave
• Dental Insurance
• Health Insurance
• Paid Holidays
• Jury Duty Leave
• Life Insurance
• Short and Long Term Disability Benefits
• PTO Days
Job Type: Full-time
Salary: Based On Experience
Job Type: Full-time
Job Type: Full-time
Pay: $0.00 per year
Experience:
• Commercial Insurance: 3 years (Required)
• Customer Service: 3 years (Preferred)
License:
• 4-40 or 2-20 Insurance (Required)
Additional Compensation:
• Commission
• Bonuses
Benefits:
• Health insurance
• Retirement plan
• Paid time off
• Other
Communication method(s) used:
• Email
• Phone
• In person
Job Duties:
• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Other duties as requested
Schedule:
• Monday to Friday
• No weekends
• Day shift
• 8 hour shift
Company's website:
• htts: //www.odiorneinsurance.com
Benefit Conditions:
• Waiting period may apply
• Only full-time employees eligible
Work Remotely:
• No