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ICG O&T Program Management Senior Analyst - Asst Vice President

Citigroup Inc

Location: Tampa, Florida
Type: Full-Time, Non-Remote
Posted on: September 13, 2020
This job is no longer available from the source.
The Institutional Client Group (ICG) Operations and Technology (O&T) Organizational Program Management Office (PMO) is a global function, created to standardize the project-related governance processes and facilitate the creation and sharing of resources, methodologies, tools, and techniques. As a core component of O&T's strategy, the department leverages industry leading technology to measure and provide transparency into the portfolio of ICG O&T Initiatives, programs and projects, control effectiveness, and training requirement fulfillment.
This role offers a unique opportunity to work with top professionals across ICG O&T to get a broad understanding of the business. The development environment offers exposure to a wide variety of data scientific and domain specific tools, as well as the opportunity to discover new and deeply impactful insight to drive decision making.
Major responsibilities for successful candidates include:
- Leading iterative exploratory analysis of diverse data sources
- Definition of metrics which assess control effectiveness, process adherence, and program/project health
- Solicitation and documentation of requirements for dashboards which provide transparency to senior stakeholders
- Collaboration with team members to develop and deploy interactive, visual data products which highlight areas of interest, providing impactful insight and driving decision making
- Documentation and socialization of analyses for senior management throughout development
Qualifications - Internal
Successful candidates will possess:
- Strong familiarity with the anatomy of a project and development lifecycle, as well as associated artifacts
- Familiarity with industry leading project management tools
- Experience accessing, compiling and analyzing large volumes of data into concise and precise information using a variety of data scientific tools.
- Experience with developing interactive visualization
- Aptitude for problem solving and analytical thinking
- Experience in complex analysis and hands-on development of analytics and decision support models with the ability to implement, maintain and troubleshoot big data infrastructure
- A strong desire to collaborate to gain a deep understanding of diverse problem areas
- A passion for making complex concepts easy to communicate and understand
- Outstanding verbal/written communication, presentation, organizational and teamwork skills are required
- Experience in effectively communicating with Microsoft Office (Excel, Word, PowerPoint, Visio)
- Candidates must be self-motivated, detail-oriented and have the ability to work with limited supervision in a fast-paced, small-team environment. Candidates must be comfortable with constantly shifting priorities.
- 5 plus years of related experience.
Encouraged experience includes:
- Proficiency and related work experience with relational databases: SQL query development and optimization
- Experience with data warehouse and business intelligence tools, including Qlikview data model and dashboard creation
- A graduate degree in statistics, mathematics, computer science, quantitative analysis, economics or related field is encouraged. Undergraduates will be considered.
Experience in any of the following would be an advantage:
- Business Objects
- Qlikview
- Microstrategy
- JavaScript
- HTML
The Program Management Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
• Finalizes the project plan with stakeholders and track closely for successful project delivery.
• Implements advanced strategies for gathering, reviewing and analyzing data requirements.
• Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
• Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
• Prioritizes requirements and create conceptual prototypes and mock-ups.
• Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
• Masters strategic business process modeling, traceability and quality management techniques.
• Applies best practices for effective communication and problem-solving.
• Successfully compete for the most sought-after business analyst jobs.
• Leads team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects.
• Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
• Performs project Status reporting to Project Stakeholders, Product and Operations Partners.
• Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews.
• Understand the bank environment and compliance and regulatory requirements.
• Work with regional and global team and implement the best standards across teams.
• Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US
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Time Type :Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
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Job Type: Full time