Customer Service Rep
Ferlita Engineering, Inc.
-
Tampa, FL 33603
Job details
Salary
$21 - $24 an hour
Job Type
Full-time
Benefits
Pulled from the full job description
• Pay is $21-24/hr DOE!
• Company paid benefits – Medical, Dental, IRA!
• Paid Holidays, PTO and Vacation!
• Company holiday party!
• Pay:
• $21.00 - $24.00 per hour
• Dental insurance
• Health insurance
• Relocation assistance
• Supplemental Pay:
Qualifications
• • Customer Service: 2 years (Required)
Full Job Description
Ferlita Engineering, Inc. is a Civil & Structural Engineering firm based in the Tampa Bay Area for well over 25 years. We are currently looking for an upbeat Customer Service Rep Rock Star to join our fantastic team!
As a member of the Customer Service Rep team, you will be assisting customers, both online and on the phone, with their accounts and questions. You will be processing invoices, providing help with invoices, trouble-shooting and more.
What’s In It For You:
Working for a company with a family-like atmosphere!
Pay is $21-24/hr DOE!
Monday through Friday, 8:30-5pm (but this can be flexible)!
Lots of extensive training!
Opportunity for growth!
Company paid benefits – Medical, Dental, IRA!
Paid Holidays, PTO and Vacation!
Company holiday party!
Business Casual!
Snacks in the break room!
What You Need to Have:
Ability to talk and type at the same time
Type >30 wpm with 100% accuracy (there will be a typing test!)
Outstanding customer service!
Proficiency in MS Office Suite, specifically Excel
Out-going and upbeat!
Strong communication skills, both written and verbal
Dependability – you must be punctual and reliable
Grace under pressure – this is a busy, fast-paced job
Previous Customer Service Rep experience preferred
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Relocation assistance
Schedule:
• 8 hour shift
• Monday to Friday
Supplemental Pay:
• Bonus pay
Experience:
• Customer Service: 2 years (Required)
Communication method(s) used:
• Email
• Phone
• In person
This Company Describes Its Culture as:
• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative
This Job Is:
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply
Benefit Conditions:
• Only full-time employees eligible
Work Remotely:
• No