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Windows/ Workplace Consultant

Virtusa

Location: Tampa, Florida
Type: Full-Time, Non-Remote
Posted on: September 15, 2020
This job is no longer available from the source.
We are looking for Windows / Workplace Consultan – Tampa, FL. This is a fulltime permanent position.
JOB DESCRIPTION
Skill: Windows / Workplace Consultant
Role / Tier: Consultant / Tier 3
Primary Responsibilities
Responsible for troubleshooting desktop environment running MS windows operating systems
Address L2/L3 level user tickets pertaining to windows desktop/laptop hardware, software and networking
Providing technical assistance in MS product evaluations and sourcing
Support windows desktop imaging, Bomgar administration and support, application patching and deployment
Support customer requirement and walk customer through installing applications and computer peripherals
Assisting in new workstation evaluation, testing and resolving issues related to Windows operating systems
Preference (Qualification/Certification)
Proven work experience as a desktop support engineer, technical support engineer etc
Proficiency in supporting key business applications and tools like Airwatch Application, Altiris PXE/Deployment Server, Bomgar Application Management, HP Recipe Viewer Management, Microsoft Deployment Tool
Hands-on experience with Windows environment
Knowledge of network security practices and anti-virus programs
Excellent problem-solving and multi-tasking skills
Customer oriented attitude
Education:
Requires a Bachelors degree or equivalent qualification in Computer Science or related field/equivalent qualification and 5+ years of relevant experience.
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Learn more at www.virtusa.com