Collections Representative
Pionear Recruiting
39 reviews
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Tampa, FL
$16.50 - $17.00 an hour -  Contract
Pionear Recruiting
39 reviews
Read what people are saying about working here.
Responded to 75% or more applications in the past 30 days, typically within 1 day.
• The Fulfillment agent works in a fast-paced production based environment by providing seamless delivery of service and fulfillment requests to bring deceased cases to final disposition.
• Requires knowledge of multiple products, platforms and ability to review state required documentation to determine if guidelines are met.
• May be required to solve problems and investigate/resolve a wide variety of issues and requests that may include requesting additional information to fulfill the deceased request.
• Accountable for the successful completion of all requests.
Required Skills
• 1+ years of experience working with customers
• 1+ years of experience handling difficult situations with customers
• Intermediate proficiency (1-3 years of experience) in written (including grammar and spelling) and verbal communications
• Comfortable receiving ongoing performance feedback and coaching
• Ability to engage with customers, begin a conversation, build rapport, and handle objections
Job Type: Contract
Pay: $16.50 - $17.00 per hour
Benefits:
• Health insurance
Experience:
• Collections: 1 year (Preferred)