Computer Maintenance Technician - District Level

Owensboro Public Schools - 450 Griffith Ave, Owensboro, KY 42301
September 13, 2020
JOB CLASS:   7525
JOB TITLE:  COMPUTER MAINTENANCE TECHNICIAN – DISTRICT LEVEL I
QUALIFICATIONS
Any combination equivalent to:  two years college-level course work with two years increasingly responsible experience repairing and servicing microcomputers hardware and repair, data communications cabling and wiring practices, and experience in effective communication in a training environment.
REPRESENTATIVE DUTIES:
• Perform a variety of skilled and basic technical duties related to the installation, repair, alteration and maintenance of microcomputers, printers and other peripheral equipment; schedule repairs or installations.
• Develop and conduct one-on-one and group training of District personnel in use of microcomputers and related software.
• Inspect, isolate and diagnose system malfunctions and determine appropriate repair procedures; replace defective parts and restore to proper operation of equipment; analyze and resolve general software malfunctions.
• Maintain cable location diagrams for local area networks and endpoint devices.
• Install microcomputer hardware systems and software, including upgrades and enhancements.
• Perform preventive maintenance on printers, microcomputers, and other related devices
• Move equipment to new locations as requested; reroute and install communication cables for new location; test system to assure proper operation.
• Perform component level equipment repair; remove defective components and replace and initiate test procedures according to established procedures; locate and request replacement components.
• Operate multimeters, signal injectors; operate hand tools, protocol analyzers, diagnostic software, soldering iron and cable testing equipment.
• Communicate with a variety of departments regarding the repair and installation of computer equipment; communicate with vendors and manufacturers regarding parts, pricing, purchases and product information to find best source of supply.
• Provide information and technical expertise to faculty, administrators and students regarding the safe and proper operation, care and maintenance of computerized equipment.
• Provide 1 st Line District support to user base for basic technical needs that included but not limited too hardware support, hardware troubleshooting, installations, software support and troubleshooting.
• Maintain records of computer and network repairs, materials used, moving and installation activities and work orders; maintain records of maintenance supplies used; maintain an adequate spare parts inventory.
• Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
• Computerized and electronic equipment including microcomputers, computer terminals, peripherals and other data communication equipment.
• Security practices for network and users.
• Methods, equipment and tools used in the skilled repair and servicing of computer equipment.
• Knowledge of basic level hardware and software troubleshooting techniques
• Electronic and electrical theory and practices.
• Analog and digital communications equipment and maintenance techniques.
• Safety practices and precautions used in working with computer equipment.
• Operation of a variety of testing equipment, hand and power tools and measuring instruments.
• Technical aspects of the computer field.
• Diagnostic techniques and procedures used in computer and electronics repair.
• Basic record-keeping techniques.
• Interpersonal skills using tact, patience and courtesy.
• Health and safety regulations.
ABILITY TO:
• Perform a variety of basic skilled and technical duties related to the installation, repair, alteration and maintenance of computers, printers, copiers, and other data communications equipment.
• Install computers and related equipment at District sites.
• Operate electronic measuring instruments, testing equipment and tools in a safe and proper manner.
• Read and interpret schematics and blueprints.
• Read, interpret and implement technical service manuals and schematic diagrams to repair assigned computer and peripheral equipment.
• Plan and lay out installation and repair work
• Maintain records related to work performed.
• Establish and maintain cooperative and effective working relationships with others.
• Analyze situations accurately and adopt an effective course of action.
• Work independently with little direction.
• Lift heavy objects over 50lbs.
Classified salary schedule
Classified benefits package
Equal Education and Employment Opportunities M/F/D
Primary Location District Wide Salary Range Per Year Shift Type Full Time