JobsEQ by Chmura Logo

Manager, Information Technology (Problem Management)

Centene

Location: USA-Florida-Tampa, USA-California-Rancho Cordova
Type: Non-Remote
Posted on: September 14, 2020
This job is no longer available from the source.
Submission for the position: Manager, Information Technology (Problem Management) - (Job Number: 1195104)
https://centene.taleo.net/careersection/jobdetail.ftl?job=1195104&lang=en
Manager, Information Technology (Problem Management)
Position Purpose:
• Manage department staff including hiring, performance management and career development to ensure alignment with defined goals.
• Plan and direct the daily activities of a team focused on IT Problem Management, which includes the investigation of IT issues to find root cause and contributing factors, work with teams to implement permanent fixes as well as improvement activities, an accept risks as appropriate.
• Liaison with managers in IT and other functions, applying standard solutions and processes.
• Evaluate issues in a broader context to identify opportunities for process improvements as well as risks, and address accordingly
• Apply specific technical expertise in depth to address technical and business issues.
Education/Experience:
Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 5 years of related IT experience. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff. ITIL Certification required.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Information Technology
USA-Florida-Tampa
USA-California-Rancho Cordova
Schedule: Full-time Location(s): USA-Florida-Tampa