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Sales Support Agent

Wider Circle

Location: Tampa, Florida
Type: Part-Time, Temporary (unspecified), Non-Remote
Posted on: September 14, 2020
This job is no longer available from the source.
Sales Support Agent
Wider Circle
4 reviews
-
Tampa, FL
$15 an hour -  Part-time, Contract
Wider Circle
4 reviews
Read what people are saying about working here.
WiderCircle is a Silicon Valley healthcare start-up that engages with members of the community to learn how to maintain and improve their health, and outlook on life.
We are now seeking outreach specialists who are passionate about serving the community and making connections. An outreach specialist works from home, and is comfortable making phone calls with empathy and compassion.
Responsibilities
• Making outbound calls and receiving replies on the phone
• App provided so your phone number does not show
• Comfort with using scripts that include obtaining health-specific information
• Utilizes a digital device (computer, tablet) to accurately record the outcome of each call
• Using information we provide to make recommendations for assistance as appropriate
• Following recommended guidelines for duration and content of each phone interaction
Requirements
• Call Center, customer service and/or sales experience required
• Strong attention to detail and follow-through skills
• Experience in healthcare a plus
• Strong computer skills to navigate web-based systems effectively (familiar with Google Sheets or Microsoft Excel)
• Strong communication and customer service skills
• Ability to track/monitor/retrieve information on calls
Benefits
• Contract Position, part time: $15/hr
• Opportunity to make the world a better place