IT Technician
Learning Gate Community School
-
Lutz, FL 33549
$40,000 a year
IT &Technology Support
Responsibilities
This position’s primary responsibility will be to coordinate and provide technical support for staff and faculty. The position will have primary responsibility over the computer imaging process for student and staff computers, including Windows and Apple platforms. The specific duties include but are not limited to:
Technical Support Services
o Provide excellent first-response technical support to all staff, including but not limited to: troubleshooting software and hardware, printing, replacements/upgrades, data migration, Instructional Technology support, software installation, etc.
o Provide helpful and timely response and resolution to all helpdesk requests.
o Assist with providing technology orientation and training to new staff.
o Work with admin team to recommend and implement improvements to support services.
Student and Staff Device Provisioning
o Assist with provisioning and deployment of all new staff and student technology devices including Macbooks, Think Pads, Chrome Books, iPads, Tablets, phones, projectors, elmos, walkie talkies.
o Work with admin to research, evaluate and recommend changes to the master images, new computer models, operating systems, software, peripherals and networking equipment.
o Update and maintain technology inventory database check out system.
Network Troubleshooting/Support
o Provide first-response technical support for all network related issues at all school sites.
o Assist in management and maintenance of network infrastructures, including switches, routers, firewalls, etc.
o Monitor, manage, and assist external consultants with projects and repairs as necessary.
Additional School Requirements
1. Inventory all purchased items and track it
2. Complete all staff IT requests in a timely manner
3. Respond to all emails and phone calls in a timely and professional manner
Adhere to all due dates and deadlines provided by the LG Principal or a designee
Project a positive attitude
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
• 401(k)
• Health insurance
Schedule:
• 8 hour shift
• Monday to Friday
Experience:
• IT: 1 year (Preferred)
Company's website:
• www.learninggate.org
Benefit Conditions:
• Only full-time employees eligible
Work Remotely:
• No