Job Description Ref ID: 01070 [ Phone number blocked ]
Classification: Customer Service Representative
Compensation: $15.00 to $16.00 hourly
Opening Available for Customer Service Representative!
OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Mortgage Companies industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This could be the Tampa, Florida Customer Service Representative position you're looking for, if you're available for a short-term temporary-to-full-time engagement.
Your responsibilities in this role
- Offer friendly, accurate customer service in a timely fashion
- Organize and route incoming telephone calls
- Receive and send written business correspondence
- Be a part of business development by by actively cross-selling and referring customers Job Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Solid understanding of customer service
- Data Analysis experience
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
- Demonstrated experience performing extensive research to resolve complex customer inquiries
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Strong communication and interpersonal skills (verbal, written, and listening)
- Customer service and office administrative skills
- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Strong proficiency in Excel and other Microsoft Program skills
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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Be a part of business development by by actively cross-selling and referring customers - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Solid understanding of customer service - Data Analysis experience - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred - Demonstrated experience performing extensive research to resolve complex customer inquiries - A consistently positive approach to your work that is rooted in a businesslike professionalism - Strong communication and interpersonal skills (verbal, written, and listening) - Customer service and office administrative skills - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Strong proficiency in Excel and other Microsoft Program skills - Demonstrated ability to interact effectively with internal and external partners and clients/customers We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today, All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. At least 2 years experience. $15-$16 per HOUR Employment Type: TEMPORARY