Remote Jewelry Support Specialist
Inktel Contact Center Solutions
511 reviews
-
Tampa, FL
Remote
$15 an hour -  Temporary, Contract
Inktel Contact Center Solutions
511 reviews
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Love Jewelry? Accessories? Browsing Pinterest for that next cute look?
We're contracting WORK-FROM-HOME Independent Contractors who can serve as Jewelry Support Specialists to represent one of the world’s most Prestigious Jewelry brands.
Compensation: $15/hr. Get paid weekly!
Each Jewelry Support Specialist will be an independent contractor, working from home using their own computer equipment that meets the technical requirements outlined below. This is a virtual customer support job.
Contractors must also be able to establish a designated work space, free from noise and distractions to handle incoming phone calls.
Contractors will be responsible for answering incoming contacts from clients via multiple platforms, including phone, email or chat. Training will be provided on client information and systems used.
TECHNOLOGY REQUIREMENTS:
Minimum PC Requirements
CPU Speed
• Dual Core 1.2 GHz or better
• Intel Core i3 or AMD Ryzen 3 or better
Hard Drive
• 40 GB or more of available space
• 100 GB or more of total space
Memory
• 4 GB of RAM minimum
• 8 GB or RAM or better is preferable
Operating System
• Windows 10 Professional
• Information on how to upgrade to Windows 10 Professional can be found here: https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro
• Two (2) available USB 2.0 or greater ports
Minimum Monitor and Accessory Requirements
Monitor*
• 1280 x 1024 (SXGA) screen resolution
• 1920 x 1080 (Full HD or 1080p)
USB Headset with Microphone
• JPL TT3 Evo Binaural Headset (Headband + Boom) with Tough Case and JPL BL-053+P JPL USB 2.0 universal bottom lead with volume and mute function
Camera
• Integrated or USB Camera
*Dual monitors may be required on some client programs
Minimum Software Requirements
Google Chrome**
• Latest version of Google Chrome for Windows
**Certain client programs may require specific versions of Microsoft Internet Explorer
Minimum Internet Connectivity Requirements
Standard Connection / Speed
• Hard-wired connection (no wireless)
• Minimum 10 Mpbs download / Minimum 5 Mpbs upload
• Internet connection must not be shared with more than 3 devices in the same location
Maximum Latency Threshold
• 120 milliseconds (ms)
Job Types: Temporary, Contract
Pay: $15.00 per hour
Schedule:
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends
Experience:
• Call Center: 1 year (Preferred)
• Remote Customer Service: 1 year (Preferred)
Full Time Opportunity:
• No
Work Location:
• One location
Company's website:
• https://www.inktel.com/wfh/
Company's Facebook page:
• https://www.facebook.com/inktel/
Work Remotely:
• Yes