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LOA Specialist

Integrated Resources, Inc

Location: Tampa, FL 33612
Type: Non-Remote
Posted on: September 10, 2020
This job is no longer available from the source.
Description/Comment: Apply HR best practices in compliance with federal, state and/or local laws regarding Family and Medical Leave, ADA, state disability and group STD/LTD plans.
Support employees and management, primarily via phone and email.
Communicate clearly and concisely with callers while educating them on leave concepts and necessary next steps
Resolve and respond to LOA inquiries received via telephone calls and e-mail in accordance with current standards and protocols.
Collaborate with third party administrators, vendors, Legal, and HR Services as needed.
Demonstrate respect, sensitivity and understanding for the caller's circumstance while maintaining professionalism at all times
Prioritize and organize daily responsibilities in order to meet all deadlines
Provide innovative ideas that can support the ongoing growth of the Leave Department
Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPAA rules and regulations.
Provide support to the team in times of high volumes, staffing shortage, etc.
Ability to establish rapport with all levels of employees and must have the ability to work in a fast pace environment.
Perform other duties as assigned
Required Skills and Experience:
Excellent interpersonal, verbal, and written communication skills. Must exercise diplomacy, discretion, sound judgment, and flexibility in varying situations, and must maintain confidentiality.
Ability to work in a fast-paced environment.
Excellent organization and time management skills required.
Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks and responsibilities.
Educational and Professional Licensing or Certification Requirements:
4-6 years of previous experience working with leave administration under the Family Medical Leave Act, California Family Rights Act and/or other state leave and disability programs Employment Type: []