Job Description
PATIENT FINANCIAL SERVICES LEAD CASHIER
POSITION SUMMARY :
The Patient Financial Services Lead Cashier ensures the timely and compliant cash posting of all provider payments to the Accounts Receivable for all 20 Shriners Hospitals for Children (SHC). The Lead Cashier will conduct cash posting, cash reconciliation to include both data entry and electronic remit posting; provide back-up support to the Cash Management Coordinator; and assist with Coordinator duties when needed. The Lead Cashier will also perform numerous other responsibilities related to account receivables reconciliation to include cash transactions necessary for appropriate placement of cash in the appropriate hospital lockboxes.
POSITION RESPONSIBILITIES:
● Maintain a detailed level of knowledge about cash posting, balancing cash and scanning area (10%)
● Maintain a detail level of knowledge of the patient accounting computer system and parameters (10%)
o Assist with training new and fellow employees on the use of the system.
o Recommend technology improvements that would make the work process more efficient or productive.
o Identify patient accounting system issues and assist in identifying root causes
● Compile and maintain statistics and reports as directed by Director, Patient Financial Services. Reports to include, but not limited to (10%)
o Cash Receipts
o Daily cash Flash Report
o Cash forecast for the month
o Daily Balancing Worksheet to include all payments, EFT, lockboxes and all 835s for all 20 Shriners Hospitals for Children.
o Daily Status Report
● Prep and scan provider payments on a daily basis. (10%)
o Assist with preparing the daily lockbox batches for distribution and posting.
o Utilize payor websites, bill scrubbers and make phone calls to obtain all required documentation for the daily ACH deposits and for payors who issue payment detail documentation online only
o Assist with Identifying, preparing and batching exception payment documentation daily (payments posted to General A/R accounts such as Interest, Unidentified, etc.)
● Post and index payments on a daily basis. (10%)
o Interpret the explanation of benefits to post all payments, contractual adjustments and denials
o Crosswalk denial codes from the explanation of benefits to a Standard ANSI code list.
● Ensure cash balances daily for all 20 SHC locations (5%)
● Interpret responses contained in the 835’s for all 20 SHC locations (5%)
● Be a resource for implementing new patient accounting programs and projects as directed by Corporate Director, Patient Financial Services (5%)
● Assist with coordinating with multiple departments to resolve payments not related to a patient account (5%)
● Assist with policies and procedures as required either in writing or in person (5%)
● Assist with communication as needed with SHC’s financial bank (5%)
● Review, research and provide information requested from Patient Financial Services or Revenue Cycle Department on an immediate basis (5%)
● Review all batches in the patient accounting system for accuracy prior to batch closing (5%)
● Research and correct misapplied payments (5%)
o Re-index any incorrect indexes
● Be a resource for installation of any new patient accounting or other Revenue Cycle system (5%)
Job Requirements
THE QUALIFIED CANDIDATE WILL HAVE EXPERIENCE IN THE FOLLOWING AREAS :
● 5 or more years of revenue cycle experience in a hospital or physician’s practice setting required
● 3 or more years of cash posting experience in a hospital or physician’s practice setting required
MINIMUM EDUCATION REQUIRED/PREFERRED :
● High School Diploma/GED required
● Bachelor’s degree in a related field preferred
KNOWLEDGE, SKILLS, AND COMPETENCIES :
● 10 key competency
● MS Office competency (Word, Excel, Outlook)
* 5 or more years of revenue cycle experience in a hospital or physician's practice setting required * 3 or more years of cash posting experience in a hospital or physician's practice setting required MINIMUM EDUCATION REQUIRED/PREFERRED : * High School Diploma/GED required * Bachelor's degree in a related field preferred KNOWLEDGE, SKILLS, AND COMPETENCIES : * 10 key competency * MS Office competency (Word, Excel, Outlook) At least 5 years experience. Employment Type: Full-Time