Family Support Specialist I
September 9, 2020
9/21/2020 (8:00 PM EDT)
Family Support Specialist I
Pay Grade 11
Salary $2,206.92 Monthly
EXECUTIVE BRANCH | FULL TIME, ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
Cabinet for Health & Family Services | Dept for Community Based Services
3649 Wathens Crossing
Owensboro, KY 42301 USA
The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and program to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and engage families and community partners in a collaborative decision-making process.
DCBS seeks a Family Support Specialist who is driven to succeed in helping people and the vulnerable population. The Family Support Specialist will utilize the formal training provided to make eligibility determination for various public assistance programs. The employee is expected to perform at the highest quality to ensure services to the vulnerable citizens. This is a demanding position that requires maturity and self-discipline.
For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/pages/default.aspx
Career growth is encouraged through training and mentoring. Benefits include health and life insurance, flexible work schedules, paid sick and vacation leave, and retirement benefits.
Responsibilities include but are not limited to:
• Interviews clients for Basic Public Assistance programs.
• Gathers, completes and reviews required documentation needed.
• Participates in formal and on the job training and observing other staff.
• Track processing deadlines for timely case activity and case hearings.
• Learns to identify resources and appropriate referrals.
• Learns to operate computer terminals and personal computers, prepares and maintains case records.
• Enter case information into the computer.
The ideal candidate will have:
• Experience working with the public
• Strong verbal and written communication skills
• Good time management and organizational skills
• The ability to work well under pressure
• A willingness to work as part of a team
If you are interested in a challenging, yet rewarding opportunity to make a positive difference in your community, we would love to review your application for a Family Support Specialist with DCBS.
The position you are applying has access to or use of federal tax information (FTI). Based on IRS Publication 1075 and 900 KAR 1:009, each prospective employee of the Cabinet for Health and Family Services (CHFS), including contract staff, with access to or use of federal tax information (FTI) shall submit to a criminal background investigation by means of a fingerprint check by the Department of Kentucky State Police and the Federal Bureau of Investigation.
The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9.
For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/ .
EDUCATION: Must complete two years (54 semester hours) from a college or university.
EXPERIENCE, TRAINING, OR SKILLS: NONE
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public , or experience in reviewing, monitoring, determining eligibility for, and/or administering Food Stamps, the Kentucky Transitional Assistance Program, Medical Assistance, Child Support, or other public assistance programs will substitute for the required college on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Performs job duties in an office setting and/or visits clients in homes.
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Kim Gumm at KimL.Gumm@ky.gov /label>
An Equal Opportunity Employer M/F/D