We’re Insurance Office of America, one of the nation’s largest privately held agencies. IOA was founded in 1988 with the idea that professional client service provided by knowledgeable, caring, and passionate people makes for a winning combination.  Whether working at our home office in suburban Orlando, Florida, one of our branch offices across the US and London, or with one of our subsidiary companies, the continued growth of our nearly 1,000 employees is a testament to our belief that great things start with great people!
At IOA, we’re driven by our mission and core values. We work hard, but we have fun too. Workplace ideals like leading by serving, work/family life balance, and giving back to our community aren’t just clichés here – they’re a part of who we are. We believe in helping people grow, develop and achieve their professional goals, so when you join the IOA team you truly become a partner in our shared success.
We’re looking for an Account Coordinator to join our Employee Benefits Team in our Tampa, FL office !
This position would be responsible for IOA Benefits department administrative and support activities, including: Internal/ external customer service and communication; individual productivity, quality, and service levels; eligibility processing; data entry; general administration; meeting/presentation preparation; marketing/branding functional support; professional development; identification of sales opportunities; IOA core values.
Employee Benefits Account Coordinator essential functions include:
• Performs a high volume and wide variety of insurance-related administrative tasks accurately and within required timeframes as directed/assigned by Account Team leadership
• Ensures client loyalty by providing high levels of service and communication at all times
• Demonstrates personal maturity and contributes to building and maintaining a high-performance team environment - is respected by teammates
• Supports project initiatives such as preparing spreadsheets with quote information from a variety of carriers on multiple product lines
• Demonstrates ability and internal motivation to learn, grow, and continuously improve
Qualified candidates will have:
• 2+ years professional customer service experience
• Exceptional customer service skills
• Excellent multi-tasking and organizational skills
• Outstanding verbal/written communication skills
• Ability to perform large work volumes with high degrees of accuracy
• PC proficiency, including MS Office
• Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others at all times
Great Reasons to Work at IOA include:
• Competitive salaries and bonus earning potential
• Great benefits, including company paid health insurance
• Paid time off for holidays, vacations, and sick time
• 401K with an employer match
• Participation in our employee stock plan
• Opportunities for professional growth and career progression
• A culture that emphasizes respect for every individual
• Company commitment to work/family life balance and community service
• Teammates who share your drive for excellence
• Knowing every day you are helping our clients protect their families and businesses
If you're ready to take a leap forward in your career, please click below to apply.  Any candidates meeting the qualification requirements for the Employee Benefits Account Coordinator role will be contacted.  We’re looking forward to hearing from you!
IOA is an Equal Opportunity Employer, and has been recognized as a great place to work by Business Insurance magazine, Florida Trend, and the Orlando Sentinel.
Entry Level Employment Type: Full-Time