Prepares and processes mortgage loan records, files and correspondence from application through approval. Assures compliance with bank, regulatory and investor guidelines and customer service standards. Communicates with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file. **Qualifications:** Basic Qualifications - High school diploma or equivalent - Minimum one year of related experience Preferred Skills/Experience - Ability to manage multiple tasks/projects and deadlines simultaneously - Ability to identify and resolve/escalate problems with guidance - Effective verbal and written communication skills **Job:** Processing **Primary Location:** Kentucky-KY-Owensboro **Shift:** 1st - Daytime **Average Hours Per Week:** 40 **Requisition ID:** 200013424 U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.