Market Manager
Gale Healthcare Solutions
25 reviews
-
Tampa, FL 33635
Temporarily remote
Gale Healthcare Solutions
25 reviews
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Responded to 75% or more applications in the past 30 days, typically within 1 day.
Qualifications
• Education: • High school or equivalent (Preferred)
• Location: • Tampa, FL (Preferred)
• Work authorization: • United States (Preferred)
Full Job Description
Market Manager I
Gale is the industry-leading provider of clinical per diem staffing services to Long Term Care facilities nationwide, connecting patients to care - at the touch of a button. Utilizing our proprietary software and rapidly expanding team of clinician employees, Gale combines the ease of technology with the personal touch of relationships to deliver our services.
As a Market Manager I teammate, you join a team of individuals who are quite literally transforming the face of healthcare and benefiting so many lives. A Market Manager I is responsible for developing long-term relationships with a portfolio of clients, building a rapport with a team of clinicians, and executing a plan that you help developers to build your market and see the reward of your accomplishments.
Gale is seeking an individual who is highly motivated with a bit of an entrepreneurial spirit who is ready to build their market, build their career, and build their legacy of making sure no patient goes without care! A successful Market Manager I has significant growth potential. Are you ready to start this journey?
Specific Responsibilities
Client Management / Market Development – activities such as:
· Maintaining a strong rapport with client sites, communicating regularly.
· Onboarding, training, and ensuring a successful launch of new client sites.
· Understanding client-specific needs and requirements, ensuring Gale delivers effectively.
· Maintaining and reviewing facility performance reports with the client on a regular basis.
· Handling and/or properly escalating client issues, concerns, or risks.
· Collaborating with Market Director and Sales Team to identify sales opportunities.
· Building competitor intel and plan for growing the market.
Clinician Team Development & Engagement – activities such as:
· Identifying recruiting needs and coordinating with the recruiting team to build the team.
· Maintains an accurate roster of clinicians with the work status of each clinician.
· Assisting in the onboarding, training, and successful engagement of new clinicians.
· Addressing clinician performance concerns and coordinating with HR as appropriate.
· Communicating with clinicians regularly to build culture, rapport, and engagement.
· Maintain all records within the Gale systems
Financial Management – activities such as:
· Helping to address client invoicing or collections issues.
· Reviewing, analyzing, and addressing financial challenges and opportunities.
· Ensuring market margins remain steady or improve.
Team – activities such as:
· Operating largely independently, reporting to a Market Director/Market Manager.
· Serving on and contributing as a member of the broader Market Management team.
· Taking on-call, providing 24-hour coverage for a market, as may be required on occasion.
· Coordinating with the Gale Marketing team to customize messaging for the market.
· Serving as an advocate and champion of Gale in the market.
Qualifications, Skills, and Experience
Required
· Bachelor’s degree in business, sales, communications, or a nursing degree.
· 2+ years in client management, sales, recruiting, staffing, or project management roles.
· Exceptional verbal and written communication skills. Excellent active listening skills.
· Demonstrated organizational skills, task management, multi-tasking, and follow-through.
· Ability to build rapport and collaborate with others within the company and externally.
· Adaptability and strong problem-solving skills.
Preferred
· Strong preference for Long-Term Care facility staffing or management experience
· Healthcare industry and/or staffing industry experience
· Multi-language
Position Requirements
Flexibility to work from Gale office, from home, or other remote location
Sitting for long periods of time.
80+ percent of the time on phone calls and video conferences
Considerable computer work, emailing, texting, data entry
Limited travel may be required
Job Type: Full-time
Pay: $40,000.00 - $41,600.00 per year
Benefits:
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Supplemental Pay:
• Bonus pay
Education:
• High school or equivalent (Preferred)
Location:
• Tampa, FL (Preferred)
Work authorization:
• United States (Preferred)
Work Location:
• One location
• Fully Remote
Paid Training:
• Yes
Management:
• Ops Manager
Company's website:
• https://galehealthcaresolutions.com/
Company's Facebook page:
• https://www.facebook.com/galehealthcare/
Benefit Conditions:
• Only full-time employees eligible
Work Remotely:
• Temporarily due to COVID-19