• Plant City, FL, USA
• Hourly
• Full Time
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POSITION TITLE: RECEPTIONIST FLSA: NON-EXEMPT
REQUIRED EDUCATION, SKILLS, AND ABILITIES:
• High School Diploma/GED required.
• Interpersonal skills.
• Two-year experience in reception/telephone operation, preferably in a health care environment.
• Experience with business machines, i.e. computers, calculators, etc.
• Medical experience preferred
• Bilingual (English/Spanish) preferred
PRINCIPAL DUTIES:
• Greet patients and visitors, determine their n eeds and guide them to the appropriate areas for service.
• Inform the patients about registration procedures and the services provided.
• Provide information to patients, answer questions and hand out forms, surveys, pick-up/drop off area for paperwork/forms/referrals; expedite request for medical records.
• Answer and screen incoming phone calls and transfer them to appropriate extensions.
• Take messages when unable to transfer phone calls (if line is busy or there is no answer) and/or handle as per specific instructions.
• Log all incoming mail and maintain all medical records according to policy
• Serve as a liaison between front office and other departments.
• Assists front office, as needed
• Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
• None
Suncoast Community Health Centers Inc. https://suncoastchc.applicantpro.com