Greetings from Canopy One Solutions,
Hope your day is treating you well!
Please glance the requirement & respond me back with your finest consultant Resumes & Contact Details.
Project Details:
Role: Application Lead
Location:Tampa,FL/Remote
Duration:6+ months
Interview Criteria: Telephonic + Skype
Job Description:
Applications Lead
Mandatory Skills :
• Mainframe
• CICS
• VSAM
• JCL
• COBOL
Good To Have Skills : ANSI SQL
Detailed Job Description :
Application Lead
Qualification :
B Sc, BE, MCA
Responsibility :
Stakeholder Management :
·        Communication with Business users related to resolving queries, obtain clarifications and providing updates.
·        Setup Business bridge calls to update status of Critical incidents / Outages.
·        Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution.
Service Management :
·        Responsible for the project tasks assigned.
·        Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure.
·        Manage queue effectively and allocate tasks to the team based on an allocation plan.
Service Tracking :
·        Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc).
·        Conduct peer reviews and ensure quality of deliverables.
Service Execution :
·        Comply to defined process during task execution (including problem management, KEDB management etc).
Knowledge Management :
·        Contribute and participate proactively in knowledge sharing sessions.
·        Provide complete KT to support teams before any production release.
People Management :
·        Manage and mentor the mentees (team).
·        Provide inputs for development of learning plan for the team.
·        Act as a buddy for new hires.
·        Shares recommendation towards Performance management and recognition of team members.
Contribution to Org Initiatives :
·        Adhere to Organization policies and procedures.
·        Participate in project and organization initiatives led by the Delivery leadership.
·        Contribute new ideas and innovative approaches at work, including CSI themes.
·        Collate data and provide inputs for reporting requirements.
Business Development and Customer Relationship Management :
·        Participate in customer meetings and provide project updates.
Account Operations :
·        Perform task estimation.
·        guide the service analyst on estimation.
·        Coordinate shift operations and logistics.
Audit :
·        Participate in audits as necessary.
Qualifications - External
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
ANSI SQL
PL2
Desired
2
CICS
PL1
Required
3
VSAM
PL2
Required
4
JCL
PL2
Required
5
COBOL
PL2
Required