Compassionate, Empathetic, Problem Solver, Great Listener. Are these words used to describe you by others? If yes, we need to talk to you today! Alorica is expanding our partnership with a major retailer in the Tampa market and we’re hiring 600 Full-Time (not project based or temporary) Customer Care Representatives , paying $14.50/hour . Hours of operation will be 8a-11p EST, Monday-Sunday, with shifts ranging between those hours.
These positions will be Work from Home , with our first virtual training class taking place on Monday, September 21st. Who wants a seat in our virtual training room, we have Recruiters ready to talk to you today!
TECHNICAL REQUIREMENTS TO WORK FROM HOME
For this opportunity, you will be required to independently have access to the following equipment and skills:
•   Computer, two monitors, keyboard, and mouse are being provided to you by Alorica. You read that correctly, we’re providing the equipment .
• You will need to have or purchase a USB Headset (the sooner you get these, the better.)
High Speed Internet access 4MBPS upload/download (minimum). You can test this by going to www.speedtest.org . Take a screenshot, we will need that from you.
Internet Connection : DSL, cable, or fiber optic (no dial-up, satellite, or wireless.) You MUST be able to hard wire into the router via an ethernet cord.
Typing speed required: 30 word per minute.
GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in Advertiser service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
WHY JOIN ALORICA?
Every day, we aim to live up to our mission of creating insanely great interactions with others. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to helping employees, their families and the people, organizations and communities who support them.
Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
But please, allow us to entice you further! As an Alorica employee, you may receive:
•   Paid training
•   Medical and dental benefits
•   Paid time off
•   Paid holiday and sick time
•   Retirement planning options (401(k))
•   Employee discounts through client programs
Working at Alorica means potentially having the freedom to explore all kinds of career options – from customer service, sales, training, and recruiting, to management, and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed – because when you’re at your best, that’s when we’re at our best.
JOB REQUIREMENTS
Minimum Education and Experience:
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High School Diploma or GED required; college degree preferred
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At least six months of working experience in the customer care industry
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Phone-related customer service a major plus
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Strong computer skills, including working with multiple computer screens
• Typing Speed: 30 words per minute
Knowledge, Skills and Abilities:
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Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
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Knowledge of client product/procedures
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Ability to use phone and computer systems
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Excellent oral and written communication skills
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Strong listening/comprehension skills
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Ability to stay composed and objective
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Conversational, patient and confident, with a positive attitude
TAKE THE NEXT STEP
Let’s make lives better. Let’s defy the status quo. And let’s go beyond thinking outside the box – and decide to obliterate the box instead.
You ready? Let’s do this.
Equal Opportunity Employer – Veterans/Disabled