Professional Receptionist / Admin for Busy Upscale Office
On Point Executive Center
-
Tampa, FL 33607
$10 - $11 an hour -  Part-time
Job Description
Professional Receptionist for Busy Upscale Office
IMMEDIATE HIRE :: Looking to hire a receptionist to work with our team at am upscale office on Rocky Point in Tampa. This is not a temporary position. We are looking to hire someone interested in a long-term position with a stable company. If you enjoy call center work, you will love working at On Point. This role is call center, but has plenty of variety. PLEASE do not apply if you do not enjoy customer service and call center work. If you think you are the right person for the job, read on and send your resume and references.
The following criteria are a MUST:
· Professional clear sounding voice
· Kind demeanor
· Patient
· Available business hours Monday - Friday 9 – 5 pm
· Computer proficient
· Enjoys call center work
· Good writing/grammar skills
· Professional dress and appearance is a must
· The majority of calls are all inbound and software-assisted
· To be considered for an interview, follow the instructions noted on this page: https://onpointexecutivecenter.com/interview
· This is NOT a telemarketing position
· Excellent verbal communications skills
· Multi- task-oriented
· Can answer multi-line phone with software assistance
· Can work alone and with a team
· Self-disciplined
· Call center experience
****Please note, if you do not fit the above criteria, please do not apply****
We are looking to hire immediately. We are seeking someone who is naturally friendly with a can-do attitude. Most of what we do is trainable, but the right attitude is your key to being successful within our company.
We are looking for a special person to join our team. Please do not wait as this position will not last long!
Receptionist / Executive Assistant
Description:
The receptionists at On Point steer the ship and create the first impression for our clients and our clients’ clients. A friendly voice and attitude is a must and will make or break the success of this employee.
This role is entrusted with confidential information, handles incoming and outgoing communication on behalf of the clients, staff, and executives, makes authorized business decisions, often reads, researches, routes correspondence, records messages, corresponds directly with other executives, managers, vendors, customers, partners. A professional demeanor is mandatory.
Our clients rely on us to create a stellar first impression for their clients. It is what we are paid to do. A friendly servant’s attitude is our key to remaining #onpoint.
Responsibilities
Remote inbund call center customer support
Answer inbound calls
Schedule appointments
Route callers
Email & Communication Management
· Email communications
· Answer busy incoming calls along with 6 other receptionists
· Accountable and responsible for safeguarding confidential information
· Act as first line of communication with anyone who visits our office in person
· Provide a bridge for smooth communication between the Executives and internal departments
· Acting as a "barometer," having a sense for the issues taking place in the environment and keeping the Executives and staff updated
· Maintain client relationships
· Gain trust and cooperation from others
Meeting & Calendar Management
· Manage clients calendar of appointments - scheduling meetings
· Book onsite meeting and conference rooms
· Keep the working day in order
· Pre-test conferencing equipment prior to executive meetings when needed
Position Requirements
· High School Diploma
· Knowledge & Experience
· Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
· Proficient in Microsoft Office (Word, Excel, and Outlook
· Google Calendar and MS Outlook Calendar Management preferred
Qualifications & Characteristics
· Strong organizational and time management skills
· Detail-oriented
· Social media posting experience is a plus but is not mandatory.
· Basic Wordpress experience is a plus but is not mandatory.
· Ability to multi-task and be flexible but achieve the requirements and deadlines required. Some days are filled with multiple tasks with a sense of urgency to all. However, it is necessary for this individual to stay focused, prioritize and complete time-sensitive tasks on time.
· Strong verbal and written communication skills
· Ability to resolve conflict quickly and productively
· Maintaining a professional demeanor in all situations
· Exercising good judgment in a variety of situations
· Maintaining a realistic balance among multiple priorities
· Demonstrating leadership to maintain credibility, trust and support with coworkers
· Meeting deadlines in a fast-paced environment
· Reading skills; knowledge of grammar, spelling and punctuation
· Listening Skills: able to follow instruction from various management levels, and your ability to understand these instructions with little or no follow up.
· Writing Skills: writing emails, transcribing notes, recording meeting minutes
· Ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and meet deadlines
· Ability to work under pressure
· Demonstrate proactive approaches to problem-solving with strong decision-making capability
· Emotional maturity
· Highly resourceful team-player, with the ability to also be extremely effective independently
· Forward-thinker, seeks opportunities and proposes solutions.
· Explore opportunities to add value to job accomplishments
www.onpointexecutivecenter.com
www.facebook.com/onpointexecutivecenter
A video overview of our office and services is available on the home page of our website.
Job Type: Full-time
Application Questions
You have requested that Indeed ask candidates the following questions:
· How many years of work experience do you have?
· Are you able to work in Tampa, FL 33607?
Job Type: Part-time
Pay: $10.00 - $11.00 per hour
Schedule:
• Monday to Friday
Experience:
• work: 3 years (Required)
Location:
• Tampa, FL 33607 (Required)
Hours per week:
• 20-29
• 30-39
This Job Is Ideal for Someone Who Is:
• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
Company's website:
• www.onpointexecutivecenter.com
Company's Facebook page:
• www.facebook.com/onpointexecutivecenter
Work Remotely:
• No