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RESTORATION CREW PROJECT MANAGER Mankato, MN
RESTORATION CREW PROJECT MANAGER
Full Time • Mankato, MN
The Restoration Crew Manager position is a working manager position that will both fill key restoration technician roles and be responsible for managing a staff of 4-8 technicians. The Restoration Crew Manager will have a pay rate based on experience in managing projects, workflow, and teams to provide a high level of customer service for residential and commercial customers in the ServiceMaster of Mankato/Waseca service area .They will be responsible for the development, scheduling, and management of cleaning and restoration technicians in the areas of carpet and upholstery cleaning, fire/smoke/soot cleaning, water damage restoration and other cleaning and restoration services the company provides. This is a working manager position that will require after hours and weekend assignments which may be compensated at higher levels than the base pay.
ServiceMaster of Mankato/Waseca is your local family owned leader in disaster restoration and cleaning services. We are the first choice for most insurance companies in national programs serving Southern Minnesota. Our goal is to provide excellent quality and dependable service to our residential and commercial customers. This job gives you the satisfaction of helping families and businesses in their time of need... whether it is a water, flood, fire, smoke or odor issue, you will be the expert that will assist them in giving them "Peace of Mind". Every day is different and every job is a new opportunity.Job candidates will lead and perform restoration for fire and water damage for area home owners and businesses as well as other responsibilities in restoration and cleaning.
Responsibilities and Duties
This position will include but is not limited to:
- perform water mitigation and restoration work in residential and commercial settings
- will lead/manage other restoration technicians on multiple jobs
- manage the scheduling of technician teams for multiple jobs daily
- will complete insurance company paperwork and digital documentation on an ipad
- will be the "Champion" in the business for our proprietary RESTORE 365 mobile and desktop software to manage claims
- will meet insurance company guidelines and timelines as established by each insurance company
- will perform and manage fire/smoke/odor cleaning and mitigation as required
- will complete proper documentation within insurance company guidelines for all fire/smoke/odor jobs
- will perform and manage other cleaning duties (i.e., construction cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs
Qualifications and Skills
Applicants must meet the following qualifications:
- driver's license with a clean driving record
- ability to lift a minimum of 50 pounds
- applicants will undergo a criminal background check
- this business does do random drug testing
- should be able to work independently or work with/lead a team
- will show up on time for every work day with a positive attitude
- will exhibit professionalism, maturity, and the willingness to serve the customer
- will be responsible for completing insurance company electronic data on every job
- on call time is required and will be compensated higher than regular work hours
- have experience in a disaster restoration or related field (preferred)
- possess or have the ability to obtain IICRC certifications (preferred)
- have experience managing teams of 6 or more
Benefits
Paid time off, Holidays, uniforms. Additional pay for on-call/after hours is offered.
WAGES STATED ARE STARTING WAGES, HIGHER WAGES COULD BE PAID FOR QUALIFIED RESTORATION EXPERIENCE OR AFTER THE TRAINING PERIOD
Job Type: Full-time
Salary: Negotiated
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
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