Community Donations Associate- Seasonal
Metropolitan Ministries Inc
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Tampa, FL 33602
$12 an hour
Description:
Job Title: Community Donations Associate
Department: Advancement
Reports To: Sr . Manager of Community Donations
Status: Seasonal(Full time)
Salary: 12.00
Start: September
Job Functions: The Community Donations Associate cultivates and stewards to help build the pipeline of in-kind and financial donors to Metropolitan Ministries. Primary duties include cultivating, stewarding, and soliciting for in-kind donations. Requires considerable, extensive public contact, strong organizational, telephone and communications skills and a high degree of discretion with respect to confidential and sensitive issues. Responsible for performing job duties in accordance with the mission, vision and values of Metropolitan Ministries.
Essential Responsibilities:
1. Coordinate drive efforts externally and internally, including clear communication with donors and prospective. Communications include calls and emails to schedule and confirm in-kind/collection drives with donors and affected Ministries’ internal departments, primarily the Logistics team. Support schedule communications for all operational pick-ups needed on behalf of the Ministries, including running drive reports and completing data entry of drive action items.
2. Track and document all contact with donors within the moves management system, Raiser’s Edge. Prepare drive reports and provide activity updates daily.
3. Support donor relationships processes of identifying, cultivating, soliciting, and stewarding donors and potential donors to the Ministries by making and receiving phone donor calls and, when applicable, sending follow-up solicitations and/or transition to advancement fundraiser(s).
4. Demonstrates a passion for the mission, vision, and guiding values of Metropolitan Ministries. Works in a cooperative manner with staff, volunteers, and collaborative partners to achieve the Advancement team’s and organization’s goals.
5. Adheres to industry, organizational, and donor policies and restrictions such as code of ethics, confidentiality, gift acceptance policies, restricted gifts, government regulations, etc. Clarifies, monitors, and implements the donor’s instructions by ensuring that expenditures are appropriate and documented properly in the organization’s constituent records.
. Requirements:
Education and Experience: Customer service, telephone or outbound sales experience preferred. Minimum Associate’s Degree or pursuing Bachelor’s Degree, or commensurate experience in customer service or relationship building role.
Skill Requirements: Excellent oral and written communication skills. Must be able to communicate effectively in English. Ability to work some evening hours. Computer literate with a working knowledge of Raiser’s Edge or other donor database tracking software desired, Web-based research tools, Microsoft Office. Ability to effectively use computer equipment: monitor, keyboard, mouse and other computer-related peripherals. Must be comfortable with taking a high volume of inbound calls and making high volume of outbound calls. Must be able to work independently and also be a team player. Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity. Ability to work as part of a team within a multidisciplinary framework.
Physical Requirements: Ability to stand and sit for long periods of time. Ability to walk and climb stairs and to lift 20 lbs. Physically able to work in outdoor/temporary shelter environment considering the local climate and its normal fluctuations. Physical, emotional and spiritual stamina to handle job-related issues and stress.
Other: Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States. Must have the ability to accommodate a flexible work schedule, including evenings and weekends, throughout the holidays.