Requisition No: 213823
Agency: Department of Health
Working Title: PUBLIC ASSISTANCE SPECIALIST - 64006446
Position Number: 64006446
Salary:  $26,540.54
Posting Closing Date: 08/13/2020
DEPARTMENT OF HEALTH - HILLSBOROUGH
Division of Disease Control - AIDS Drug Assistance Program (ADAP) Office
1105 East Kennedy Boulevard, Tampa, FL 33602
Requisition ID: 213823
Public Assistance Specialist
Thank you for your interest in career opportunities with the Florida Department of Health - Hillsborough County.  If you're looking to build a great career in public health - you've come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join this team and make the Florida Department of Health - Hillsborough County your employer of choice.
The Department of Health’s mission is to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts.
The Florida Department of Health (DOH) is responsible for the health and safety of all citizens and visitors to the state. As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose and investigate health problems, and mobilize local communities to address health-related issues. The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services. The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations.
ADAP Public Assistance Specialist
The Public Assistance Specialist is responsible for conducting the AIDS Drug Assistance Program (ADAP) operations to include, but not limited to the following:  client medical and economic eligibility determinations for enrollment in ADAP, Insurance Premium Plus, and Ryan White (RW) programs and periodic re-certifications; coordinating with providers and pharmacies; monitoring client prescription usage and physician prescribing patterns; and providing information on ADAP and RW services to clients.  Will review ADAP client files every re-enrollment (six months) to ensure files contain the required documentation for determining client eligibility.  Maintain program files, records, and reports within the State requirements for ADAP.
Responsibilities include:
• Performing ADAP and RW program monitoring and monthly tracking of expenditures and client utilization trends
• Collaborating with the ADAP State Program Office
• Maintaining an up-to-date working knowledge of Health Care Reform and the Affordable Care Act in accordance with Health Resources and Services Administration (HRSA) guidelines
• Maintaining an up-to-date working knowledge of Medicaid, Medicare, and private insurance benefit programs
• Determining assigned benefits and options for client guidance
• Coordinating client referrals and follow-up services as necessary with community-based organizations and community resources
• Utilizing ADAP and ADAP-related software, for example, Health Management System (HMS), ADAP Provide, CareWare, Florida Medicaid Management Information System (FMMIS), Move-It, PRISM, WAGES, LOGI Reports, etc.
• Demonstrating excellent customer service and relationship-building skills
• Demonstrating strong written and verbal communication skills
Minimum qualifications:
• 2 years of experience with client medical and financial eligibility determinations
• 3 years of experience in data entry
• 1 year of experience working with private and public health insurance (for example, Medicaid, Medicare, private, or other third-party insurance)
• Valid Florida Driver’s License
Other Desirable Qualifications:
• 2 years of experience with the Ryan White HIV/AIDS Program
• 1 year of experience with the Affordable Care Act
• Bi-lingual in English and Spanish preferred
Knowledge, skills and abilities, including utilization of equipment, required for the position:
• Knowledge of HIV/AIDS
• Knowledge of private and public health insurances
• Skilled in making eligibility determinations
• Skilled in data entry
• Social Perceptiveness:  being aware of others' reactions and understanding why they react the way they do
• Communication:  talking to others to effectively convey information; communicating effectively with others in writing, as indicated by the needs of the audience
• Ability to maintain client confidentiality
• Ability to establish and maintain effective working relationships with others
• Ability to work with a diverse population without regard to sex, gender, race/ethnicity, age socioeconomic status, physical disability, or sexual preference
• Ability to multitask and handle face-to-face public interactions
• Ability to plan, organize, and coordinate work activities
• Ability to use Microsoft Office products (Outlook, Excel, Word, and PowerPoint) to create documents, spreadsheets, and presentations
Department of Health Career Service employees enjoy the following benefits:
• State of Florida Retirement package - 3% employee contribution required
• 9 Annual paid holidays
• Ability to earn 104 hours of paid Annual Leave (annually)
• Ability to earn 104 Hours of paid Sick Leave (annually)
• Health insurance for individual or family coverage - State pays 80% of premium
• Life insurance – State pays 100% of premium
• Additional supplemental insurances available such as dental, disability, etc.
• Tax Deferred Medical and Child Care Reimbursement Accounts available
• Tuition waivers to attend State Universities/Community Colleges
• Public Service and Nurse’s Forgiveness Program
• Additional benefits information can be found under the employment section of http://hillsborough.floridahealth.gov/about-us/careers.html
Important Notices- Please be advised:
***Note: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. Please review your resume and application thoroughly.
When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month and year) identifying company name or if unemployed.  Incomplete applications/resumes will not be considered.
The application includes background information questions.  A “yes” answer to these questions will not automatically bar you from employment.  The nature, job-relatedness, severity, and date of the offence in relation to the position you are applying are considered.   Please make sure all questions are answered thoroughly.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
Current State Employees - Salary for current employees is based on employee’s current payband/ paygrade.  Salary for promotions will be based on budget availability and Senior Management Team approval.
Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  For more information, visit http://www.sss.gov .
This position requires a security background check and/or drug screening and participation in direct deposit. Note : You will be required to provide your Social Security Number (SSN) in order to conduct this background check.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Veteran Information : Certain veterans and spouses of veterans receive preference in employment by the state (applies only to positions within the Career Service).
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans Preference documentation requirements are available by clicking here .  All documentation is due by the close of the vacancy announcement.