Optometric Technician
Summit Eye Care
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Brandon, FL 33511
$10 - $14 an hour -  Full-time, Part-time
Optometric Technicians or Paraoptometrics are allied health personnel who assist optometrists in providing their highest level of vision care to patients. Front office procedures, chair-side assisting, pre-testing and contact lens instruction are just a few of the many duties paraoptometrics perform while working directly with an optometrist. Paraoptometrics play a valuable role in providing quality eye care to each patient who enters the office. Paraoptometrics who make a career of their job strive to upgrade their skills and abilities in order to assist the doctor in providing the highest level of professional care possible.
The essential functions of this position include the following:
• Pretest using Think Out Loud techniques:
• Review patient information for personal and family history
• Explain testing that you are performing
• Neutralize glasses on lensometer
• Perform AR and NCT
• Perform Optomap
• Perform OCT
• Take Visual Acuities
• Perform Stereopsis and Color Vision
• Perform Visual Field testing
• Perform Worth 4 dot and other various tests
• Properly turn on/off all equipment at beginning/end of day
• Achieve patient count goals by:
• Converting phone calls into scheduled exams
• Pre-appointing all patients
• Calling pre-appoints and scheduling
• Confirming appointments
• Take all walk-ins
• Send out recall cards monthly
• Call no-shows and reschedule
• Fill contact lens prescriptions and:
• Dispense contact lenses
• Train patients how to properly insert and remove contact lenses
• Place contact lens orders
• Prepare contact lenses for dispensing
• Call patients when their orders are ready
• Creation of a customer-focused, professional culture as measured by:
• Dealing with patients in a professional manner
• Greet patients in a warm and friendly manner
• Answering phone in a timely manner
• Regulating patient flow
• Completion and demonstrated competency of training programs
• Customer feedback (letters, phone calls, etc.)
• Fostering a team environment with Associates, Doctors and Dr. staff
• Effective execution of visual merchandising and presentation standards
• Exhibiting a professional presentation both in appearance and demeanor with customers, Associates, and Doctors
• Assist with merchandising according to standards as measured by:
• Marketing and contact lens rebate programs
• Visual appearance inside and outside of store (i.e. signage)
• Maintenance of overall standards (i.e. cleanliness, housekeeping)
• Other duties as assigned by the Store Manager which include but are not limited to:
• File insurance claims as needed
• Input patient information into Practice Management system efficiently and effectively
• Handle all forms of monies
• Prepare the daily reports with all monies taken for the deposit
• Maintain cleanliness of the store
• Closing duties and Securing of the location
• Adherence to policies and procedures
• Performs additional responsibilities as needed or directed.
Position Requirements include:
• Ability to perform pretest duties in a professional manner.
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet/exceed guest expectations as well as foster positive and results-oriented Optical Team, Doctor and Para relationships.
• Demonstrate success in-store merchandising and attention to detail.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
• Experience with computers preferred.
• Optometric Technician Experience, 1+ years.
Job Types: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
Schedule:
• Monday to Friday
• Weekends