GIFT SHOP REPRESENTATIVE
July 28, 2020
GIFT SHOP REPRESENTATIVE Non-Clinical Support Hours: 3pm - 7 pm Variable Hours - Part-time Paygrade/Wages/Salary Info: OH 2013-71 - 40179A
Job Summary Serves the customers of the Gift Shop by training staff, purchasing, processing sales, displaying products, and responding to customer feedback. # Job Responsibilities Responsible for opening and/or closing the gift shop. Designs and produces fresh floral arrangements. Maintains floral inventory and supplies according to demand. Schedules and assists with floral and gift deliveries. Answers telephone and completes sales from phone orders. Designs and implements displays, operating related equipment, and keeping the gift shop neat and clean. Greets customers and promotes sales by demonstrating merchandise and products to customers. Seeks innovative approaches to dealing with customers. Receives payment by cash, check, credit or debit card. Issues receipts, change, credits, or refunds. Balances cash register and prepares money bag for the following business day. Monitors and maintains stock levels. Identifies, removes, and disposes of defective or expired items. Monitors store activities and secures gift shop assets including cash, checks, and merchandise. Monitors, stocks labels, and transports merchandise and supplies within the organization. Receives, resolves, and/or refers complaints to appropriate persons. Trains and works with volunteers working in the gift shop. Develops and publishes evacuation route and determines and documents locations of potentially dangerous materials and chemicals. Keeps records of spending and income for monthly reports. Understands process of payroll deduction, badge swipe, and credit card machine. Qualifications High school diploma, General Equivalency Diploma (GED) or higher required upon hire A minimum of 1 year relevant experience required No licensure/certification/registration required Skills and Attributes Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to work in a stressful environment and take appropriate action. Physical Demands Standing: Occasionally Walking: Occasionally Sitting: Frequently Lifting 0-25 lbs: Rarely Lifting 25-75 lbs: Never Lifting over 75 lbs: Never Carrying 0-25 lbs: Rarely Carrying 25-75 lbs: Never Carrying over 75 lbs: Never Pushing/Pulling 0-25 lbs: Rarely Pushing/Pulling 25-75 lbs: Never Pushing/Pulling over 75 lbs: Never Climbing: Rarely Bending/Stooping: Rarely Kneeling: Rarely Crouching/Crawling: Rarely Reaching: Occasionally Talking: Frequently Hearing: Occasionally Repetitive Foot/Leg Movements: Never Repetitive Hand/Arm Movements: Frequently Keyboard Data Entry: Frequently Running: Never Vision: Depth Perception: Frequently Vision: Distinguish Color: Frequently Vision: Seeing Far: Frequently Vision: Seeing Near: Frequently Owensboro Health Core Commitments INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers. RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community. TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future. INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health. SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do. EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.