TheraTree
Owensboro , KY 42301
Full-time, Part-time
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Job Description Job Description Company Description
My UNIQUE ROLE - Jessica Hatfield, Owner
I have a radical idea about my role in healthcare. The children in our community cannot be fixed. Because to be fixed, you must be broken. our kids and our families are not broken. They may be facing challenges; challenges that are real valid and affecting their life. I see that. It IS my role to give children and families access to living happy, healthy, and well balanced lived. This access is created through developing the skills and giving the tools for living life. It's an access for their VOICE to be heard, their BODY to move, and to become INDEPENDENT. The children and families who walk through my doors are not broken, they are perfectly imperfect humans and I believe this to our core. It is my mission to create a community aligned in this vision; to give children and families access to happy, healthy and well-balanced lives through removing barriers. Together, we grow minds, bodies, and spirits.
Job Benefits
• Health Insurance
• Professional Liability Insurance
• Paid Time Off
• Bonus Opportunities
• Paid Continuing Education
• Retirement Benefits
• Mentorships Available
• Management Opportunities
• Full time administrative staff supporting therapy providers to manage all physician orders, scheduling, insurance companies, appeal denials, and provide support; so therapists focus on meeting the needs of families! We support a collaborative approach with all therapies involved with each child.
Job Description
TheraTree is seeking an experienced Patient Intake and Authorization Coordinator for their growing organization. This position will be primarily responsible for insurance authorizations, payment reconciliation/verification, and some collections. This candidate will also be responsible for handling all new patient intakes. The successful candidate will demonstrate professionalism with referral sources, patients, and other team members, while working in a fast paced medical office environment. If you possess the following skills and qualifications and are looking for an opportunity to join a growing organization, submit your resume today!
General Job Duties & Responsibilities:
• Attends meetings and presents on managed products, sub-products, statistics, and sub-statistics.
• Solves problems through investigation using data.
• Meets deadlines for programs, projects, and tasks.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in
• Sets weekly, monthly, and annual targets to ensure annual goals are met.
• Responsible for maintaining expected statistics of post.
Patient Intakes
• Advocates for clients and services by diligently explaining coverage, costs, and ensuring clients understand our policies.
• Familiarity with confirming insurance eligibility,
• Builds relationships with referral sources via frequent correspondence
• Comfortable educating a diverse group of clients on their coverage and how it may effect services
• Reaches out to any family that directly contacts us regarding the services we provide and explains to them if/how our services would be of benefit to their child.
Authorizations
• Responsible for all patient authorizations.
• Tracks authorization period dates and visit numbers for clients.
• Tracks hard maximums.
• Tracks when prior authorization can be submitted.
• Follows up with therapy providers on due dates for submitting paperwork.
• Proof reads all paperwork for authorizations.
• Submits correct paperwork for authorizations within deadlines set by clinic and insurance companies. * Responsible for the appeals process for denied authorizations.
• Knowledge of general insurance terminology
Collections
• Responsible for all services provided being collected on in a timely manner.
• Client Payments (co-payments, deductibles, private payments) are being collected at the time of service.
• Accounts Receivable for outpatient billing is timely.
• Payments for primary insurance & secondary insurance are being collected in a timely manner.
• All services not paid within 30 days are claims tracked.
• All invoices to contract agencies are paid within 30 days of notice.
Reconcile Payments
Responsible for payments accounted for and accurately reconciled into EMR in a timely manner
Qualifications
General Skills and Qualifications
• Knowledge of billing and coding.
• Knowledge of insurance benefits.
• Reporting Skills.
• Attention to Detail.
• Deadline-Oriented.
• Confidentiality.
• Time Management.
• Data Entry Management.
• Positive outlook on life.
• Demonstrates consistent work behaviors.
• Effective and efficient problem solver.
• Excellent attendance and punctuality record.
• Excellent organizational and time management skills.
• Demonstrates safe behaviors.
• Flexible with and adapts quickly to changes.
• Exhibits responsibility and professionalism.
• Maintains excellent ethics.
• Is personally aligned with the company’s mission.
• Demonstrates a respect for diversity.
• Able to quickly identify errors with strong attention to detail.
• Driven to meet goals/targets.
• Produces a large volume of work.
• Follows through on all programs, projects, and tasks.
• Desire to learn and advance skill set.
• Takes responsibility for professional competence.
• Maximizes all learning experiences.
• Shares knowledge with others in division.
• Engaging and accurate verbal, nonverbal, and written communication skills.
• Direct and clear communication.
• Able to obtain information from others over the phone quickly and efficiently.
• Uses language appropriate for the recipient.
• Clearly communicates ideas to the recipient using essential language skills.
• Demonstrates trustworthiness and this is exhibited in all relationships.
• Contribute to a fun and productive work environment.
• Demonstrates positive interpersonal skills.
• Collaborates efficiently with others to produce a high quality product in a quick time frame.
• Proficient with the following technology:
• EMR Statistics and Insights
• Basic programs such as email, word, excel, powerpoint.
• Navigating Insurance Portals
Additional Information
We are an equal opportunity employer seeking qualified candidates for our growing organization. Interested candidates should submit their resume for review and consideration. All your information will be kept confidential according to EEO guidelines.