TRANSCRIPTIONIST - LABORATORY
July 22, 2020
Responsible for interpreting and transcribing dictation by healthcare providers with speed and accuracy in order to document patient care and facilitate delivery of healthcare services.
• Transcribes dictated reports accurately within established standards.
• Recognizes, interprets, and evaluates inconsistencies, discrepancies, and inaccuracies in medical text or dictation appropriately to clarify, flag, or report as needed.
• Prioritizes dictated reports based on level of continuity of care needs.
• Investigates inconsistencies in a medical report.
• Translates medical jargon and abbreviations into their expanded form.
• Practices proper telephone techniques by identifying self and directing call/message to correct destination.
• Trouble shoots dictation equipment as needed.
• Applies knowledge of medical and pathology terminology to achieve accuracy.
• Maintains and manages timely delivery of physician reports by phone, fax, or internal mechanism.
• Proof reads all typed reports, revises, and changes as necessary to ensure accuracy prior to submission for distribution.
• May locate pathology reports and provide special copies of reports as requested.
• Educates new providers on transcription equipment as needed.
• Maintains appropriate productivity level based on departmental expectations for average hourly line count.
• Works with transcription of all types and specialties.
• Follows all organizational and departmental policies and procedures.
• Communicates confidential information appropriately and maintains a professional demeanor with customers in person and over the phone.
• Performs quality and compliance audits as needed.
• May be required to take all as business needs arise.
• High school diploma, General Equivalency Diploma (GED) or higher required upon hire
• No experience required
• No licensure/certification/registration required
Skills and Attributes
• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Standing: Occasionally
• Walking: Occasionally
• Sitting: Frequently
• Lifting 0-25 lbs: Rarely
• Lifting 25-75 lbs: Never
• Lifting over 75 lbs: Never
• Carrying 0-25 lbs: Rarely
• Carrying 25-75 lbs: Never
• Carrying over 75 lbs: Never
• Pushing/Pulling 0-25 lbs: Rarely
• Pushing/Pulling 25-75 lbs: Never
• Pushing/Pulling over 75 lbs: Never
• Climbing: Rarely
• Bending/Stooping: Rarely
• Kneeling: Rarely
• Crouching/Crawling: Rarely
• Reaching: Occasionally
• Talking: Frequently
• Hearing: Occasionally
• Repetitive Foot/Leg Movements: Never
• Repetitive Hand/Arm Movements: Frequently
• Keyboard Data Entry: Frequently
• Running: Never
• Vision: Depth Perception: Frequently
• Vision: Distinguish Color: Frequently
• Vision: Seeing Far: Frequently
• Vision: Seeing Near: Frequently
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.