Other
Job Description
Summary
Job Summary
Responsible for interpreting and transcribing dictation by healthcare providers with speed and accuracy in order to document patient care and facilitate delivery of healthcare services.
Job Responsibilities
• Transcribes dictated reports accurately within established standards.
• Recognizes, interprets, and evaluates inconsistencies, discrepancies, and inaccuracies in medical text or dictation appropriately to clarify, flag, or report as needed.
• Prioritizes dictated reports based on level of continuity of care needs.
• Investigates inconsistencies in a medical report.
• Translates medical jargon and abbreviations into their expanded form.
• Practices proper telephone techniques by identifying self and directing call/message to correct destination.
• Trouble shoots dictation equipment as needed.
• Applies knowledge of medical and pathology terminology to achieve accuracy.
• Maintains and manages timely delivery of physician reports by phone, fax, or internal mechanism.
• Proof reads all typed reports, revises, and changes as necessary to ensure accuracy prior to submission for distribution.
• May locate pathology reports and provide special copies of reports as requested.
• Educates new providers on transcription equipment as needed.
• Maintains appropriate productivity level based on departmental expectations for average hourly line count.
• Works with transcription of all types and specialties.
• Follows all organizational and departmental policies and procedures.
• Communicates confidential information appropriately and maintains a professional demeanor with customers in person and over the phone.
• Performs quality and compliance audits as needed.
• May be required to take all as business needs arise.
Qualifications
• High school diploma, General Equivalency Diploma (GED) or higher required upon hire
• No experience required
• No licensure/certification/registration required
Skills and Attributes
• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
Physical Demands
• Standing: Occasionally
• Walking: Occasionally
• Sitting: Frequently
• Lifting 0-25 lbs: Rarely
• Lifting 25-75 lbs: Never
• Lifting over 75 lbs: Never
• Carrying 0-25 lbs: Rarely
• Carrying 25-75 lbs: Never
• Carrying over 75 lbs: Never
• Pushing/Pulling 0-25 lbs: Rarely
• Pushing/Pulling 25-75 lbs: Never
• Pushing/Pulling over 75 lbs: Never
• Climbing: Rarely
• Bending/Stooping: Rarely
• Kneeling: Rarely
• Crouching/Crawling: Rarely
• Reaching: Occasionally
• Talking: Frequently
• Hearing: Occasionally
• Repetitive Foot/Leg Movements: Never
• Repetitive Hand/Arm Movements: Frequently
• Keyboard Data Entry: Frequently
• Running: Never
• Vision: Depth Perception: Frequently
• Vision: Distinguish Color: Frequently
• Vision: Seeing Far: Frequently
• Vision: Seeing Near: Frequently
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.