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Virtual Support Agent

Express Employment Professionals

Location: Owensboro, Kentucky
Type: Full-Time, Remote
Posted on: July 1, 2020
This job is no longer available from the source.
Job Description
Job Description/Summary:
1. Seeking experienced customer service, call center, virtual support reps, tax professionals interested in At-Home Virtual Support working from home.
2. If you like guiding and helping others find answers, then we could definitely use your help as a virtual support professional working from your home.
3. This is a third party 1099 independent opportunity.
4. It involves using your home computer and remotely answering inbound phone and/or video calls over the internet from your home office to assist individuals with tax support questions as they prepare their own taxes.
5. Training and Certification start in a few weeks with a variety of times available during the day and evening that may fit your schedule.
6. Other opportunities to service are also available after the Tax Season to choose from based on your strengths and preferences.
Job Requirements
Requirements/Qualifications:
● 6+ months of customer service experience (call center or phone support experience preferred).
● Must have and/or be willing to put together a home office setting in your home (or an area where you can turn into home office).
● High level of professionalism and phone adequate for business purposes.
● Excellent typing and computer skills.
● Must be available to work overtime and/or weekends if necessary.
Pay/Benefits/Shifts:
● $10/hour starting + bonuses/incentives available based on performance, hours worked and customer satisfaction.
● All hours/shifts available (Days, Evenings, Nights, weekends, and OT) you choose your own hours as long as you work a minimum of 40 hours per week.
* 6+ months of customer service experience (call center or phone support experience preferred). * Must have and/or be willing to put together a home office setting in your home (or an area where you can turn into home office). * High level of professionalism and phone adequate for business purposes. * Excellent typing and computer skills. * Must be available to work overtime and/or weekends if necessary. No experience required. $2001-$40800 per YEAR Employment Type: Full-Time