Mercury Z is a leading solutions company in the telecommunications industry. We are always on the look-out for talented individuals. In order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you.
We are looking for a Sr Engineer in support of our client. The role of the Sr. Engineer, Ethernet Circuit Design and Provisioning position is to design and provision Customer Ethernet circuits through the client's Ethernet network while completing daily M6 tasks. The main duties encompass the following:  Create DLRs and GLRs in M6, Perform Layer 2 and 3 provisioning in various network devices, Perform Ethernet Services test and Turn up and confirm Customer SLA standards are met and birth certificate testing is recorded, ensure that network devices are maintained and configured correctly, troubleshoot the network that supports connectivity to customer NID’s, produce detailed implementation instructions for technicians, troubleshoot failed installs, and implement changes and improvements as requested by management and the Engineering and Planning groups.  The Sr. Engineer will work closely with OSP, Broadband Engineering, Transport Engineering, Planning and Project Managers.  They are also required to add and maintain accurate M6 circuit inventory records and keep the IP and VLAN EVID database records updated as needed.  Additionally, the Sr. Engineer will work with outside technicians both internal and external to provide support in turning up customer NID’s and will occasionally be required to work with customers or their vendors to validate and resolve Test and Turn up issues.
This is a remote position.
Job Functions:
• Develop understanding of current processes
• Participate in development of new processes where needed
• Assist with training of new resources
• Manage M6 work queues efficiently and effectively
• Partner cross functionally to streamline delivery to customers
Job Duties:
• Provision/Design INL (Inter Network Link), DL (Direct Link - EIA), and CNL (Customer Network Link) circuits.
• CLR/DLR/GLR creation of UNI and EVC circuits.
• Work tasks by accessing M6 system to provision and design customer circuits.
• Access various web-based and GUI based programs that aide in the daily function of design and provisioning in conjunction with M6.
• Participate in network design review, understand network standards, and address network design errors
• Provision customer NIDS by remotely logging in and making them available for Layer 2 and Layer 3 services to be added.
• Perform Layer 2 and 3 Provisioning in various Ethernet Switches and Routers by remotely logging in to activates Customer’s Ethernet services
• Work escalations and high priority circuits as needed in a fast-paced work environment.
• Mentor/train less experienced personnel or other departments
• Effectively Communicate with customers as needed
• Work flexible hours to satisfy Customer demands
Education and Experience:
• Minimum 5+ years of experience in Telecom Circuit Design and Ethernet Provisioning work groups
• Bachelor’s Degree in engineering, IT, or equivalent is desirable.
• Experience in Ethernet networking (Routers, Switches) either in a provisioning or Network Operations Center setting.
• Telecom or Broadband industry-specific experience a plus
• Strong Circuit Design and provisioning skill sets across all technologies with a primary focus on Ethernet products.
• Be able to meet or exceed design and provisioning objectives set by management.
• Working knowledge of the OSI Network Protocol/layer; Ethernet, HDLC, PPP, MPLS, CDP, LLDP, IPv4, IPv6, IP Sec, BGP, OSPF, TCP, IP, UDP, DNS, DHCP, FTP, HTTP, SSH, SNMP, Telnet, TFTP, ATM, Frame Relay.
• Working knowledge of Metro Ethernet Standards service types: E-Line, E-LAN topologies
• Working knowledge of IPVPN/MPLS, VoIP, Ethernet and Dedicated Internet, Metro-Ethernet, T1/MLPPP.
• Working knowledge of Working Knowledge of customer premise Managed Router Firewall/Security
• Working knowledge of Juniper and Cisco Network Routing/Circuit Provisioning.
• Working knowledge of Metro Ethernet Standards service types:  E-Line, E-LAN topologies
• In depth knowledge of Quality of Service that addresses Service Level Agreements specifically addresses Y.1564, Y173, and RFC 2544.
• Understanding of various Ethernet products, EvPL, EIA, ELAN
• Experience with Layer 1 and 2 EMS Systems.
• Familiarity of transport equipment and types (Bonded Copper, Bonded T1, Ethernet over SONET and SES over GPON). Will need troubleshooting skills to assist in isolating Layer 1 related issues with central office and or field technicians for new installation and change order activity.
• Working knowledge of different vendors and equipment:
• • Alcatel-Lucent - 7210, 7450, 7750
• Adtran  - TA5000, TA500x, 8044, 800 series NID’s
• Calix – C7, E7
• Actelis - ML2300, ML1300, ML230, ML130, ML600 series NID’s
• Canoga/RAD – NID’s
• Cisco Switches/Routers
• Juniper – MX480, MX960
• BTI – PVX cards
• Ciena – 3930, 3916, 51xx
• Fujitsu Series
• Tellabs/Coriant – ROADM, NANO, MTERRA Packet Optical
• Ciena Z series Packet Optical
• Candidate should be capable of effectively communicating (written and verbal) complex issues to others.
• Multi-Tasking and able to be flexible with fast changing priorities and schedules.
• Able to work both independently and in a team environment to accomplish common goals.
Desirable Skills
• Knowledge of Varasett work orders.
• Proficient at reading and implementing work orders packages from Engineering.
• M6 MetaSolve Circuit Design, Network Systems and Equipment Inventory.
• Experience troubleshooting Network System issues within M6.
• Experience in Remedy Ticketing System and VXField.
• Strong emphasis on Optical and Ethernet Circuit Design (ROADM, SONET, UNI, EVC)
• Creating EWO’s within M6 to support Customer Ethernet orders.
Certifications a plus :  CCNA, CCNP, CCIE, VoIP, MEF, UNI X
Experienced Employment Type: Full-Time