Field IT Support Technician

Reynolds and Reynolds - Owensboro, Kentucky
June 20, 2020
Field IT Support Technician
Reynolds and Reynolds
420 reviews
Owensboro, KY
Reynolds and Reynolds
420 reviews
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Home office, company vehicle, job security, paid training, medical, dental, vision, 6% 401K matching
As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.
Some of the hardware you will be working with is as follows:
• Application Servers
• PC’s
• Cabling
• Switches
• Printers
• Routers
• Serial Converters
• Serial Devices
• CSU/DSU Modems
• Fiber Converters
• Scanners
You will be assigned a territory after a 7 week paid training course in College Station, Texas is completed. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures.
• High school diploma or equivalent;
• Previous electronics/technical experience or training required
• Must be able to lift at least 50 pounds on a consistent basis
• Must be able to attend a 7-week paid training class in Texas
• Good driving record with no more than 2 moving violations in the past 3 years
• Good communication skills
• Customer service experience
• Experience with LAN/WAN
• A+ certified preferred
• Military electronics experience is a plus
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
• Medical, dental, vision, and life insurance
• 401(k) with up to 6% matching
• Company vehicle for work purposes
• Working remotely with a company iPhone, laptop, and other provided home office equipment
• Paid holidays, vacation, and sick days
Job Type: Full-time