Digital Solution Manager
June 18, 2020
This position, within the RPS Solutions Management team, will be a dedicated Digital Solution Manger supporting the RPS Partner business line leading net new large solution architecture and enhanced digital solutions focused on creating digital engagement and collaborative integrated partner experiences. The Journey Team is part of the Retail Payment Solutions Studio and focused on delivering credit and debit card capabilities across RPS mobile and web platforms. The person selected for this role will work closely with Partners, customers (internal and external), business lines across the enterprise, and other journey teams to drive the evolution RPS digital platforms. Lead new Partner driven solution architecture and capabilities in collaboration with technology partners and the solution triad to provide scaled and repeatable solutions for the business to leverage and create digital portfolio grown and engagement. Act as the solution SME for the RPS Experience and Solution team supporting partner portfolio solution growth in parity and competitive capabilities. Ensure the teams understand vision for the solutions and work closely in a hands-on style with the partner and development teams including addressing epic and capability definition, strategic backlog and prioritization needs, providing real-time feedback and answering questions on an ongoing basis. Maintains and refines capability backlog to ensure work focuses on those with maximum business value that align with product strategy and partner prioritization needs. Works with RPS business leadership to communication solution overview, roadmap definition and funding needs to support delivery in meeting contractual and business requirements. Leverage data and business understanding to ensure new and existing digital products manage risk while giving our customers great experiences. Partner with the solution triad, leadership, product managers, delivery managers, architects, UXDesign, customer experience, research, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across various stakeholders. Manages a consistent, repeatable set of solution artifacts and capability tracking (product-level roadmaps, feature / function gap analysis, journey / process maps, inventory of best-in-class experiences), evolving them in sync as our business changes and grows. Hands-on leader who excels at scaled solution delivery, data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solution. Advocates and embodies customer-obsession resulting in simple, innovative, engaging digital products/experiences Adept at vendor/third party assessments, selection, and overall management. Understand the competitive playing field; understand how our portfolio compares to digital leaders At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. **Qualifications:** Basic Qualifications - Bachelor's degree, or equivalent work experience - 10 or more years of product management experience - Four or more years of managerial experience Preferred Skills/Experience Master's degree in business, marketing, computer science or related field, or equivalent work experience. 3 years of agile experience: Very comfortable working in an agile (specifically SAFe) framework, including industry standard collaboration tools (e.g. VersionOne, Jira and Confluence). 10 years payments industry experience. Web and mobile solution development and technical understanding. Analytical: (e.g. comfortable with data) and can combine an understanding of business objectives, customer needs, and data required to deliver customer experience and business results. Thought leadership: build and drive strategy that moves the user experience drives innovation/differentiation and delivers on business goals. Partnership & Collaboration: able to build consensus with key business, technology and internal partners. Leadership: help build and motivate strong teams. Experience working with on- and off-shore talent. Strong communication, listening skills and executive presence. Natural curiosity and self-directed ability to seek out information and meet goals/deadlines. A background in digital Product Management. An understanding of UX Design and research. Professional experience in the Digital space. **Job:** Product Management **Primary Location:** United States **Shift:** 1st - Daytime **Average Hours Per Week:** 40 **Requisition ID:** 200011360 **Other Locations:** Minnesota-MN-Minneapolis U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.