Job Title Acct. Rec/Insurance Clerk (MK)
Job Posting Number 95589BR
City Mankato
State Minnesota
Responsibilities Performs as Lead Clerk when assigned. Assist in training new staff Responsible to ensure completion of daily tasks by other staff members Review deposit for accuracy Assess situation when short staffed to determine if additional assistance is needed Ensure customer service lines are attended at all times Provides clerical support to the department. Provides accurate and timely filing and retrieval of information; frequently of a confidential nature Reviews, appropriately distributes and responds to mail, faxes and electronic mail Serves as a resource for customers both within and outside of the department. Assists patients and customers with requests resulting in positive interactions with customers and efficient/effective outcomes Acts as a liaison of the department by providing information, assistance, and guidance to others to help them perform their job responsibilities Ensures effective internal and external communications. Answers all calls in a respectful, pleasant manner and transfers calls to the appropriate person or department Collects all needed information to ensure patient and or department receives needed information or concerns are addressed Maintain accurate record of payments received on patient/client accounts to ensure timely payment posting. Process and post payments to correct accounts in a timely manner Complete deposit along with reconciliation sheet for accounting Refer inquires to supervisor when unable to reconcile Perform assigned clerical duties to ensure efficient operation of office. Copy remittance advice and/or Explanation of benefits for review in a timely manner Answer incoming correspondence in a timely and professional manner Maintain a neat and organized work area Perform all other related duties as needed Perform interdepartmental communication duties to ensure the efficient operation of the department. Review daily report to ensure accuracy of insurance information, make Corrections and ensure filing of claims is in a timely manner Review claim rejections daily and make necessary corrections Maintain knowledge of insurance rules and regulations Review and complete monthly follow up and resubmission reports Report inability to achieve required tasks to the supervisor. Employee and Supervisor will conduct an analysis to increase efficiency and enhance Performance. Recognize and perform duties when other staff members may need assistance with completion of tasks.
Why Mayo Clinic 2- Hospital Billing Medicare team.
2 - Enterprise Denials Management team.
Qualifications Education: Requires High School diploma or equivalent.
Experience : Minimum of one and up to three years experience on this or related jobs preferred.
Exemption Status Non-exempt
Compensation Detail Minimum rate is $14.79 based upon union contract.
Benefit Eligible Yes
Schedule Full Time
Hours/Pay Period 80
Schedule Details Days, M-F 8-5
Weekend Schedule N/A
Telecommute/Telework Yes
Site Description Mankato is one of the largest cities in southern MN and has earned several livability awards. Mankato's economic growth leads Minnesota and is among the top in the nation. The city has a contiguous population area of 96,740 and 1.6 million people live within 60 miles of Mankato. Greater Mankato is centrally located in south central Minnesota, nestled in the scenic beauty of the Minnesota River Valley, with convenient access to Minneapolis-St. Paul just one hour away.
Department Finance
Job Posting Category Accounting,Business,Finance, Office & Administrative Support, Union
Career Profile Page Finance
Recruiter Veronica Bartz
Equal Opportunity Employer Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).